Your Practice depends on your IT systems. We’re confident that we are the only network services, computer support, IT consulting, or IT Company in the Greater Charlotte that provides these benefits to your practice.

Here are the reasons you can depend on 911PCTECH to keep you and your practice up and running:

  • Quick Response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
  • Experienced - We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
  • Business Savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your practice.
  • One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on running your practice.
  • Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  • Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
  • No Geek Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
  • 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Kyle R. Insurance
Andrea A. Marketing
Peter R. Commercial Realty
Paul C. Landscaping


Igor and his team have worked with us to upgrade our entire infrastructure. Our network is now secure and technical issues have been drastically reduced to minimal thanks to their expertise and efforts. Igor makes sure things are done the right way and works with you to make smart and cost effective decisions about technology.

Yan A. Pharmaceutical

Take the plunge! This will become one of your best partnering relationships…

As a newer client, I appreciate working with a professional and knowledgeable team that explains things thoroughly and in terms a common layperson can understand.

They tell the truth with no overselling and complete transparency. The peace of mind in dealing with a company that treats you as more than an account is priceless!

Lana D. Medical

Everybody needs an IGOR!!!

As our firm was growing and internet and security issues were increasing, I was spending too much of my time and energy on IT crisis management and less on actually managing our
firm. 911PCTECH has saved my sanity and lessened the stress of dealing with an increasingly complicated IT environment. Igor took control and took the stress from my plate. He updated our IT environment, and it is running like a clock. Every manager needs an IGOR!! 911PCTECH takes an overall (not piecemeal) approach to updating our IT. Prior companies we worked with dealt with the crisis and not the big picture. They took care of every detail, not just "OH you need a better xy or z " Other IT firms acted superior and charged crazy money to show their expertise. 911PCTECH will have your back. Igor has become like a member of our team. Understanding and knowing what we need. We have a unique environment of Independent Contractors with their own devices which adds to many challenges. Other IT firms tried to fit us into the standard employment business box. Igor got to know who we are and what we needed and never disappointed!

Pam B. Commercial Realty

Constantly going the "extra mile"

Accessibility to my team has been key. Being able to reach someone if something unexpected arises or an issue comes up has been a true blessing. Igor and Alex spent a significant amount of time with me to understand my organization’s IT needs as well as the budget being kept in mind. They walked me through several things that I did not understand or have knowledge about and reviewed until I was comfortable. Never once did I feel rushed or pushed into something. This process has been very easy.I appreciate the personal touch that Igor took with me, from beginning, throughout, and constantly going the "extra mile", even from the first time we spoke together on the phone. I highly recommend 911PCTECH to everyone I know.

Lauren D. Nonprofit

Always available and willing to jump in to rescue!

Igor and his team at 911PCTECH always come through, all solutions provided are well thought out and cost effective. We have been a very very HAPPY client for over 15 years. Look no further if you need an IT company that will ensure your IT infrastructure is secured, backed up, and working at peak performance.

Dipesh K. Medical

Thumbs up!!!

We can always rely on 911PCTECH to do the best possible job under the circumstances, financial and time constraints. In addition to the very high degree of professionalism, we do enjoy an enormous time savings advantage since we do not have to seek other advice and deal with new IT consultants. Virtuality has brought a whole new dimension and competitive advantage in computing, something we now greatly cherish. Thank you very much for that, too.
Thumbs up!!! Vision without execution is pure hallucination, and businesses in search of a reliable IT firm should give 911PCTECH a very, very strong consideration.

Ogden P. Accounting & Financial

Make the call, feel the difference!

IT Company that gives a Sh#t !!! We have been with 911PCTECH for a few years now, and after working with a few other IT companies, I can easily tell you they are the best at what they do and I have complete peace of mind that my data & network are secured and protected from bad guys. Don’t wait, make the call, feel the difference!

Israel G. Medical

Amazing Support And Always Goes The Extra Mile

Igor and the staff at 911PCTECH are very friendly, professional and always go the extra mile to help us, they are literally a call away and are fast, efficient, and extremely knowledgeable! I highly recommend 911PCTECH! Don’t think twice about hiring them, you won’t be disappointed!!!

Laura A. Commercial Realty

Availability & Responsiveness = Happiness

Availability, Igor and his team has been available anytime we have needed something and are always quick to work on our issues. You have even responded to my emails very early in the morning. You are very responsive to our computer problems and that keeps things moving!
Make the switch, you won’t be sorry!

Nancy M. Retail Home Services

We Never Have To Think About Our IT

911PCTECH is awesome. We knew when we opened our new office that we would require a strong network infrastructure to support our growth. With 911PCTECH, we received what we wanted and needed! They have worked with us through several business transitions and each time they provided priceless advice and planning that have helped us transition and migrate without any issues. They make our lives easier so we never have to think about our IT or Security. Just Like IT Should Be!

Boris G. Plumbing & HVAC

Prompt, Quick, and Professional

I really enjoy the prompt response and quick resolution times. Since IT problems can cause major slowdowns, it's nice to be able to resolve these bottlenecks quickly. Compared to the other IT firms we've used in the past, I much prefer 911PCTECH. They are very knowledgeable and easy to work with. Being able to walk me through things over the phone is a definite advantage. I would definitely suggest 911PCTECH to everyone. The professionalism, speed of response, and overall knowledge you possess set you ahead of the competition. Additionally, the ease of working with a combination of what we have and what you suggest to find a good middle ground is a great way to solve our networking issues.

Alan T. Manufacturing

Why would I use anyone else?

In the last 6 years, we’ve experienced exceptional service from 911PCTECH because they take the time to understand our needs. The game-changer for us was when Igor and his team at 911PCTECH migrated our on-premises servers to the cloud. We don’t have any more issues with our servers and don’t have to worry about whether they will work or not. Now we can access our information from anywhere at any time, this especially came in handy during the challenging COVID-19 times.

Regina F. Medical Equipment


911PCTECH provides honest, fast, and reliable expert I.T. Services that have simply eliminated our network and security issues we’ve had in the past. Their staff, tools, monitoring and expertise allows us to focus on our business. Since hiring 911PCTECH, we have found problems are recognized and resolved without any interference or disruption to our business. We highly recommend 911PCTECH for any HVAC, Plumbing, Electrical, or other mechanical or building contractor who needs and appreciates this level of service and security.

Ruvin A. Plumbing & HVAC